TS - Power Issues

Please select a description of the issue:

  1. No lights come on when the switch is plugged in.
  2. The power light blinks on and off when the switch is plugged in.
  3. The switch works, but powers off suddenly during use.

There may be an issue with the switch that requires replacement. You can use the button below to email us the details of this troubleshooting session.

Please try unplugging the switch for about fifteen minutes, then plugging it in again. Does it behave differently?

It sounds like the switch is working normally. Feel free to contact us at support@kinivo.com if you have any other questions or concerns.

Please disconnect the switch from your devices and TV. Plug the switch into one device at a time. Does the issue stop when a particulr device is not connected?

There could be a compatiblity issue between the switch and the device, or the switch could have a bad port. Does the issue occur if the problem device is connect to a different port?

It sounds like the switch is having compatibility issues with one of your devices. If you have any spare inputs on the TV, you can connect the problem device directly to the TV. If that isn't an option, please use the button below to email us the details of this troubleshooting session so that we can help you resolve this issue.

It sounds like the switch has issues with a port, which may require replacement. Please use the button below to email us the details of this troubleshooting session.

It doesn't sound like the issue is related to incompatibility with a particular device, so the switch may need replacement. Please use the button below to email us the details of this troubleshooting session.

Please try unplugging the switch for about fifteen minutes, then plugging it in again. Does it behave differently?

It sounds like the switch is working normally. Feel free to contact us at support@kinivo.com if you have any other questions or concerns.

Please disconnect the switch from your devices and TV. Plug the switch into one device at a time. Does the issue stop when a particulr device is not connected?

There could be a compatiblity issue between the switch and the device, or the switch could have a bad port. Does the issue occur if the problem device is connect to a different port?

It sounds like the switch is having compatibility issues with one of your devices. If you have any spare inputs on the TV, you can connect the problem device directly to the TV. If that isn't an option, please use the button below to email us the details of this troubleshooting session so that we can help you resolve this issue.

It sounds like the switch has issues with a port, which may require replacement. Please use the button below to email us the details of this troubleshooting session.

It doesn't sound like the issue is related to incompatibility with a particular device, so the switch may need replacement. Please use the button below to email us the details of this troubleshooting session.

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